Personalised Professionalism

'The single biggest problem in communication is the illusion that it has taken place.' (George Bernard Shaw) Many landlords assume that once a tenant stops paying rent, an eviction order will inevitably follow. A recent Western Cape High Court judgment shows how wrong that assumption can be. Despite rental arrears of more than R46 000 and an apparently legitimate grievance, a landlord's eviction application failed because of a problem many people overlook: the cancellation le